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Work as a Team in Channels

PlayerZero now opens into a channel, a shared workspace built around a single objective. Inside a channel, multiple threads work in parallel, each with its own agent conversation, context, and sandbox, and a coordinator keeps them aligned toward the shared goal. Every thread in the channel is grouped by workflow, and a new thread inherits context from all other threads in the channel so that objectives, branches, and referenced files carry over between threads. Teams move from a solo agent view to a collaborative workspace where several investigations run at once without losing the thread. Everyone working in a channel shares the same objective and context, so a handoff from one thread to another keeps the history it depends on. A channel showing multiple threads running in parallel, grouped under a single workflow

Add Your Attachments to a Thread

You can now attach images, screenshots, PDFs, and more directly into the prompt window. Each file uploads to the thread and becomes part of the channel’s shared sandbox that the agent can read and work from. PlayerZero supports a broad range of types, including text, data and configuration files, source code, PDF, Office, and OpenDocument formats. You can attach up to 10 files per message, and a large block of pasted text converts into a file automatically. Bring your own design specs, logs, spreadsheets, and code into a thread instead of pasting fragments into the conversation. The agent works from the actual documents your team already maintains. The prompt window with an image and a pasted-content file attached as chips before sending

Coordinate Across Teams with Multiworkflow

PlayerZero now supports multiple workflows in a single project, managed from Project Settings under Workflows. Each workflow has a versioned draft and publish lifecycle with full version history and rollback, and a visual editor lets you build and adjust stages on a graph canvas. You can fork a workflow, import and export workflows as JSON, and import workflows across projects. The inbox, monitors, and ticketing now resolve against the published workflow version. Teams run several processes in one project, from support triage to engineering scoping to QA, and coordinate across them in the same channel. A draft and publish lifecycle with rollback lets you change a process safely, and import and export let you reuse a proven workflow across projects. The workflow graph canvas showing an L1 Intake workflow connected to an L2 Support workflow, each with its stages

Start Faster with Built-in Templates

PlayerZero ships with built-in workflow templates you can use as starting points. Seven templates are available out of the box: Documentation, Engineering Scoping, L1 Support, PR Review, Product Scoping, QA Testing, and SRE Alert Response. Teams begin with a structured process instead of a blank canvas. Pick the template that matches the work, then adjust it to fit how your team operates. The Choose a Template dialog listing built-in workflow templates with a selected template's stages previewed

Connect Standard MCP Clients over HTTP

PlayerZero’s MCP endpoint now speaks the standard Streamable HTTP transport with server-sent events, so you can connect mainstream MCP clients such as Claude Code and Cursor directly. Connector tokens are passed in a standard Authorization header. Developers connect PlayerZero to the MCP client they already use without custom setup, using the transport and authentication those clients expect.

Spin Humans In with Collaborations

PlayerZero now pauses when it reaches a decision that requires more context, asks the right person a direct clarifying question, and resumes automatically once you answer. The task is held safely while it waits, and each question is directed to the person most likely to have the answer, starting with those closest to the work based on existing code and ticketing context. Users can always reassign a question to someone else if needed, at which point PlayerZero will remember their response and adaptively learn who answers what over time. Answering takes seconds: reply with a yes or no, pick from a list, or type your own answer, and reply again in the thread anytime to update it. You can even directly @mention a teammate to loop them in when it touches a product or engineering area outside your usual expertise. You get the judgment of a human in the loop without slowing the work down, along with a clear record of who answered what. Workflow authors decide where this belongs, turning direct questions on or off for each stage, and you can filter your threads to show only the questions waiting on you. A thread confirmation prompt asking a Yes or No question with an assignee and Save and Continue

Stay Current with Template Workflow Updates

You can now get new best-practice workflows published directly to you from the PlayerZero Support team. When our Support team sees new patterns of use emerging, whether that’s a new way to do a code review workflow for an AI-native world, or a new workflow domain entirely like Design New UX or Write Marketing Brief, they can quickly encode that pattern into a template and share it. When a new template is released, you see a notification in settings and can review exactly what changed before deciding what to do, from applying the update, to applying and publishing it, to skipping the version or muting future updates. Teams stay on current, proven workflow templates instead of being stuck with what existed when they first onboarded.

Archive Channel Threads in Bulk

You can now archive every thread in a channel with a single action, and unarchive them all just as easily. Busy channels that span many workflow stages no longer need to be cleared out one thread at a time. Before anything happens, a confirmation tells you how many threads will be affected, and any threads set never to archive are left untouched. The action is fully reversible, so you can keep a channel tidy without worrying about losing work.

See Where Each Thread Came From

Threads now show a linked icon next to their name that indicates where they originated. A thread started by a monitor links back to that monitor, one from an API trigger links to the trigger, and one from a ticketing integration shows that integration’s icon and links to its settings. You can tell at a glance how a piece of work began and jump straight to its source. An Archived badge in the title bar also makes a thread’s state obvious without opening a menu.

A Smoother Experience on Mobile

On a phone, PlayerZero now presents chat, the artifact list, and an individual artifact as distinct full-screen views with clear back navigation, instead of forcing a split pane onto a narrow screen. Tapping an artifact reliably opens it. Reviewing and steering work from your phone is now practical, with a header that keeps its controls clear and a layout that stays readable on small screens.

Control Zendesk Comment Visibility

You can now choose whether PlayerZero leaves public replies or private internal notes on Zendesk tickets, with public-only, private-only, and agent-decides modes, matching the controls already available for Jira. After each comment, PlayerZero reports the visibility Zendesk actually stored. Support teams keep control over what reaches the customer and what stays internal, so automated updates always land at the right level of visibility.

Connect ClickHouse Cloud over MCP

ClickHouse Cloud is now a recommended MCP connection. You can add it from settings with a guided, pre-filled setup instead of configuring the connection by hand. Teams that rely on ClickHouse can bring that data into PlayerZero’s context quickly, using the same standard MCP transport as the rest of your connections.